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　　If there is one group of workers across the western world who will be glad that Christmas is over, that group is the shop workers．

　　It is not that they like to complain．They realize that they are going to be rushing off their feet at Christmas．They know that their employers need happy customers to make the profits that they pay their wages．But there is one thing about working in a shop over Christmas that is too bad to tolerate．

　　That thing is music．These days, all shops and many offices have what is known as “Piped music” or “muzak” playing for all the hours that they are open．

　　Muzak has a strange history．During the 1940s, music was played to cows as part of a scientific experiment．It was found that cows which listened to simple, happy music produced more milk．Perhaps workers and customers who listened to simple, happy music would be more productive and spend more money．

　　In fact, nobody knows what effect playing muzak in shops has on profits．It is simply something that everyone does．But we are learning more about the effect of constantly repeated songs on the people who have to hear them all the time．

　　Research shows that repeated hearings of complex pieces of music bring great enjoyment before becoming tiresome．And that point comes much sooner with simple songs．

　　“That's especially the case with tunes that are already familiar．Once that tipping point is reached, repeated listenings become unpleasant,” says Professor John Slob of UK's Keele University's music psychology group．“And the less control you have over what you hear, the less you like it．”

　　That's why police forces in the United States of ten try and resolve hostage(人質)situations by playing pop songs over and over again at high volume．Eventually, it becomes too much for the criminals to stand and they give up．

　　The problem gets particularly bad at Christmas, when the muzak consists entirely of the same few festive tunes played over and over again．What makes it worse for the shop workers is that they already know these tunes．They got bored very quickly．Then they get upset．Then they get angry．

(1)

During Christmas, shop assistants want to turn off the music in shops because ________．

[　　]

A．

they are too busy to enjoy it

B．

they are not interested in it at all

C．

they are tired of the same tune

D．

they are sensitive to noise

(2)

Employers play muzak in their shopping malls because ________．

[　　]

A．

they have done much research in music

B．

they thought it would bring them profits

C．

they want to sell more musical products

D．

they don't want their customers to feel lonely

(3)

If a policeman uses pop songs to resolve a hostage situation, he may be an expert in ________．

[　　]

A．

psychology

B．

medicine

C．

education

D．

music

(4)

The best title of this passage would be ________．

[　　]

A．

Christmas music

B．

Enjoy muzak

C．

History of muzak

D．

Silence please

答案：1．C;2．B;3．A;4．D;
解析：

(1)

考查細節理解。根據第二段最后…But there is one thing about working in a shop over Christmas that is too bad to tolerate．以及最后The problem gets particularly bad at Christmas, when the muzak consists entirely of the same few festive tunes played over and over again可知。

(2)

考查細節理解。根據文章第二段和第三段可知，“播放音樂可給店主帶來利潤”。

(3)

考查推理判斷。由文章倒數第二、三自然段可推知。

(4)

　　解析：考查主旨大意。綜觀全文，標題應具有概括性、針對性，選項D符合題意。

　　文章大意：文章主要講述圣誕節期間員工的忙碌辛苦，他們忍受著難以忍受的促銷音樂，因此，直到圣誕節結束，他們才感到高興。


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